Kuwait's Public Authority for Civil Information (PACI) is preparing to bring back home delivery of completed Civil ID cards. The service has been suspended for nearly four years, and its return would spare citizens and residents a trip to the authority's headquarters to collect their cards.

Informed sources told Al-Rai that the step follows directives from Sheikh Fahd Al-Yousef, First Deputy Prime Minister and Minister of Interior, who also chairs PACI's Board of Directors. He instructed that the service be reactivated and that delivery options be widened for both citizens and expatriates.

The service was halted around four years ago, after the contract with the specialised company that handled Civil ID deliveries was not renewed.

Its planned return forms part of a wider push to speed up the issuance and delivery of cards and to cut down on in-person visits to PACI offices. It also aims to expand the use of electronic systems, in step with Kuwait's digital transformation drive.

To that end, PACI has formally opened prequalification for specialised companies operating in Kuwait that wish to provide Civil ID delivery services to the public. The authority said selection will be carried out through an open prequalification system.

Applicants must be licensed and registered in Kuwait to carry out the relevant activities. They must also hold valid commercial records and meet all mandatory qualification requirements.

Once the service is officially relaunched, it is expected to give citizens and residents greater convenience and flexibility in obtaining their Civil ID cards.